Hi folks....sorry no update recently. I've changed jobs from Microsoft PSS (contract) to somewhere else I can't name :D
I am still in SQL Server support, but have moved up a notch on the food chain. I now take only the more complex issues that the front-line crew can't sort out fairly quickly. All versions, all issues, which is going to be a challenge, since I've not supported SQL 2005 yet.
Wish me luck!